We are incredibly proud to have won gold for Best Estate Agent Scotland for the second year running at The ESTAS. Last Friday Managing Director Inness Allan and Director Joanne Mories traveled to London’s Grosvenor House and spent a glittering evening with property expert Phil Spencer and hundreds other estate agents and property professionals across the UK.
Innes Allan commented: “This is an award for all the hard working Vanilla Square team who are all committed to delivering the best service possible to all our clients. The ESTAS awards night was fantastic and we were delighted to be spending it in the company of so many worthy competitors.”
Being the best estate agent in Scotland as voted by our clients who get to rate all aspects of their experience when selling with us, speaks volumes of our commitment to offering a highly personal service that is rarely found in the industry.
The ESTAS, sponsored by Zoopla, is the largest independent customer service feedback and awards scheme for the residential property industry in the UK. In order to be nominated, our clients filled in a full questionnaire rating all aspects from final sale price to the quality of our website, to the way the staff communicates and offers support through the entire sales process and after over the year.
The ESTAS are celebrating their 13th year and have nominated and awarded competitors based on 30,000 questionnaires that were completed by customers during the competition – a record high.
TV property celebrity and host of the awards Phil Spencer commented: “For many customers moving home is one of the most stressful experiences of their lives. So it’s our job as agents, mortgage brokers, conveyancers or developers to help make the journey as smooth as possible. It only takes one bad apple to reflect badly on the others so it’s crucial everyone provides the high quality service the customer expects and deserves.”
Vanilla Square – highly personal sales and lettings! Whether selling or letting property, you will always be liaising with one of our business partners, which makes our service that much more responsible and approachable. When you instruct us, your property will reach a wider audience as we are one of the few agents who are present on all the major property portals to offer sellers and landlords maximum exposure. If you’re looking to buy, sell, rent or lease your property, or you’re simply considering the idea, contact us by calling 0141 229 0210 or pop into our new office at 711 Great Western Road. One of our partners will be delighted to help and provide you with impartial, expert advice.