Terms & Privacy
We want to give you clear information about what information we collect and how we use it. Any member of Vanilla Square may use and share, within the company and with its advisors, the information you provide and other information it holds about you for the purposes set out in our cookie notice, applying appropriate security measures to keep your information safe and secure. This website is the property of Vanilla Square Limited of 711 Great Western Road, Glasgow, G12 8QX. By using this website you agree that you consent to and are bound by the following terms and conditions:
Copyright and Trade Marks
The content of this website are © Vanilla Square. Reproduction of part or all of the contents in any form is prohibited other than in accordance with the following permissions:
Licence to re-copy for Limited Purposes:
1) You acknowledge Vanilla Square as the source of the material. You must include such acknowledgement and the Vanilla Square web address (www.VanillaSquare.co.uk) in the copy of the material, and
2) You must inform the third party that all the Terms and Conditions set out herewith apply to him/her and that he/she is bound by them.
This licence to re-copy does not permit incorporation of the material or any part of it in any other work, publication, or website whether in hard copy or electronic or any other form. In particular (but without limitation) no part of Vanilla Square website, including but not limited, to photographs, property details, virtual tours and/or floorplans may be distributed or copied for any commercial purpose. You may not frame this website without the express consent of Vanilla Square. The Vanilla Square logo is a trade mark registered in the name of Vanilla Square in the UK and other parts of the world. Reproduction of this trade mark other than in order to view this website is prohibited.
Vanilla Square takes all reasonable care to ensure that the information contained on this website is accurate, however, we cannot guarantee its accuracy and we reserve the right to change the information on this website (including these terms and conditions) at any time. You must therefore check these terms and conditions for any such changes each time you visit this website.
Vanilla Square makes no representations or warranties of any kind with respect to this website or the content contained on it, including any text, graphics, advertisements, links or other items. Further more, neither Vanilla Square nor any other contributor to this website make any representation or gives any warranty, condition, undertaking or term either expressed or implied as to the condition, quality, performance, accuracy, fitness for purpose, completeness or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free. Nothing on this website shall be regarded or taken as financial advice.
The user confirms that the terms and conditions and use of this website shall be governed by the laws of Scotland and that any and all disputes arising therefrom shall be subject to the exclusive jurisdiction of the Scottish courts.
Vanilla Square is committed to operating its business in a transparent and open manner consistent with our legal and regulatory obligations. We are aware that the real estate industry is a target for organised criminals seeking to launder the proceeds of criminal activity. We always seek to prevent this activity by cooperating fully with the authorities and reporting suspicious activity to National Crime Agency.
As part of this commitment we adopt a strict compliance of all applicable Anti Money Laundering rules, with specific emphasis on the Proceeds of Crime Act 2002, the Money Laundering Regulations 2007, the Bribery Act 2010 and the Terrorism Act 2000.
Vanilla Square policy commitment is applicable to all our customers, including vendors, buyers, landlords and tenants. As a result we obtain and hold for a period of at least five years evidence pertaining to our customers’ identity and, where appropriate, we obtain proof of ownership of property and source/ destination of funds. We will be unable to proceed with any work on behalf of our customers if we are unable to obtain this information. Customers’ identity will be subject to an electronic identity check, which may also include a credit check.
Vanilla Square is registered and supervised by HM Revenue & Customs for compliance with the Money Laundering Regulations 2007.
General Data Protection Regulation (GDPR)
Vanilla Square respect and value the security and privacy of those of its contacts. Vanilla Square follows strict security procedures in the storage and disclosure of personal information in order to prevent unauthorised access. Personal Data is held on our contacts and administration database either because of work we have undertaken or are currently engaged in, or because we believe that clients may be interested in receiving material from us about our business and services. As such we hold client contact details and the history of our client relationship. This allows us to manage our client relationships effectively and target items of interest so that you do not receive unwanted material through the post.
In accordance with your rights under the Act, you may request the amendment of the personal information held or to cease receiving direct marketing materials. Vanilla Square does not sell, rent or deal in the personal information we hold. Information may, in the ordinary course of business, move between Vanilla Square, its associated companies and to our contractors, which may involve the transfer of data outside the European Economic Area.
When you register with our website, you are required to provide an email address (as a minimum requirement). We will never spam you or send you unsolicited email.
In order to respond to your further requirements we need to know your name and contact telephone number. We and our associated companies may also wish to provide you with information which we think may be of interest to you. If you do not wish to receive this information you can manage communication preferences within your My Vanilla Square account, or inform us at info@VanillaSquare.co.uk
We will not sell, rent, or otherwise provide any information you give to us to any third party except as necessary to complete the business between us.
Certain devices can detect your approximate location, via latitude and longitude. The accuracy of this data is not in the control of Vanilla Square. If this feature is requested, Vanilla Square will prompt you to provide your permission to access your location data for the purposes of providing you with results or directions based on your current location. You can disable location settings within your browser or app.
Cookies and tracking
The Vanilla Square website and applications may collect anonymous data about how you use our services in order to help us improve future functionality.
Vanilla Square use Google Analytics, which is a web analysis service provided by Google. No data that personally identifies an individual (such as a name, email address or billing information) is tracked, collected or uploaded. Vanilla Square may collect and report on the adoption and usage of specific features, crashes and exceptions and other useful, anonymous metrics.
How to contact Vanilla Square
You acknowledge that you are solely responsible for the use to which you put this website and all the results and information you obtain from it and that all warranties, conditions, undertakings, representations and terms whether expressed or implied, statutory or otherwise are hereby excluded to the fullest extent permitted by law.
Save in respect of liability for death or personal injury arising out of negligence or for fraudulent misrepresentation, we and all contributors to this website hereby disclaim to the fullest extent permitted by law all liability for any loss or damage including any consequential or indirect loss or damage incurred by you, whether arising in tort, contract or otherwise, and arising out of or in relation to or in connection with your access to or use of or inability to use this website.
Whilst we take every care to ensure that the standard of this website remains high and to maintain the continuity of it, we do not accept any ongoing obligation or responsibility to operate this website (or any particular part of it).
If any part of our terms and conditions is deemed to be unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
These terms and conditions and your use of this website are
Cookies policy and use
Learn how to manage and remove cookies at AboutCookies.org
To make your experience visiting the Vanilla Square website as simple and convenient as possible we place small data files known as “cookies” on your computer. This practice is used by many websites.
What are cookies?
Cookies are created when your browser loads the website. The website sends information to the browser which then creates a text file. Cookies are stored on your device for various periods of time, from as short time as the duration of your browsing session to several months.
Every time you come back to the website, the browser retrieves and sends cookies to the server, which helps to improve your experience of the website by:
- Remembering settings, so you don’t have to re-enter them every time you visit
- Remembering your last properties and searches, helping you to keep on top of new listings
- Measuring use of the website so that we can see where we can improve
You can manage and/or delete these small files from your device, but please be aware that this will limit the functionality that we are able to offer to you.
To learn more about cookies and how to manage or remove them, please visit AboutCookies.org.
What cookies do we use?
Strictly necessary cookies allow you to log into your account and view account details without a need to log in again every time you navigate to subsequent page.
vanilla_square_session – Stores information about whether you are logged in into your account or not.
visit_secure_token (session) – Stores information necessary to access your account.
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.For more information on Google Analytics cookies, see the official Google Analytics page.
We retain your email and name so that we can email you with the latest properties that match your property alert search criteria keeping you up to date with all the latest properties from Vanilla Square.
How long we keep your information
We retain your information in accordance with our internal information security, data retention and deletion policies. These set out the criteria we use to determine how long we keep your information, what measures we put in place to keep your information safe and secure, and with whom we may share your information. When deciding what to retain, we take into account what information we need to best provide you with products, goods and services, manage your relationship with us, meet our statutory obligations and meet our customers’ and previous customers reasonable expectations.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us for requests of copies of the information we hold about you, or if you wish to have a copy of your information, restrict, transfer or erase your records, please email us on firstname.lastname@example.org or alternatively by post to Vanilla Square, 711 Great Western Rd, Glasgow G12 8QX
When contacting the Vanilla Square office by telephone, calls may be recorded for quality & training purposes.
Policy Updated 25th May 2018